Friday, April 8, 2011

BlackBerry Activation Troubleshooting

I had much of the info below, but not all of it and as concisely as below.
EA = Enterprise Activation
EA is only accessible if your administrator has provided an E-Mail account on an Exchange Server (Possibly other servers but largely Exchange) AND - You have BES (BlackBerry Enterprise Server) activated from your carrier - which you must pay an extra fee for that service.


I copied the following from the following forum post:

http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Solution/Cannot-activate-new-user-stuck-on-initializing/td-p/2580

ron0mac-AT-G--Mail


Re: Cannot activate new user - stuck on 'initializing'


The basic EA troubleshooting would involve a couple of check points.

1. Add user to BlackBerry Manager

- Check in the application log (hit F5 or Refresh if required) to see messages like
"User Added to BES" (successfully added user to BlackBerry Enterprise Server and will monitor users mailbox)
"1 user failed to initialize"
(you will be unable to activate that user if this message shows up)

- This ensures proper permissions set for EA to complete and the mailbox advise session is established



2. Check user is in sufficient wireless coverage

- Due to different "Themes" developed for BlackBerry devices, reading the number of Bars available is sometimes not accurate, check the "Options - Status" menu for signal strength, anything below

-90dbm (by this I mean -99dbm is worse signal strength as compared to -90dbm) can cause issues during Enterprise Activation



3. Check for the ETP.dat message in users inbox (if it's arriving there is it being modified by a spam filter/AVirus software)

- If that etp.dat message is not arriving, as recommended above in the thread, try and activating with a hotmail/google mail/yahoo email address to check if the etp.dat email arrives into those email
address


- This step ensures device provisioning from your wireless carrier and sufficient wireless coverage at least to start the EA
(if signal strength fluctuates and constantly drops during EA, the
process will stop at different points)



4. Assuming the above 3 criterion are met, I would recommend right clicking choosing "Reload User", which forces a mailbox rescan for the user, during which the etp.dat message should be picked up
to kick start the EA process



5. If the etp.dat email message is sitting in the mailbox and not being picked up, it would be BlackBerry Enterprise Server related



6. If this message never ends up in the mailbox, it could be either due to provisioning or being blocked/lost in transition which would have nothing to do with the BlackBerry Enterprise Server



7. One of the other troubleshooting steps performed from an administrators end to verify if the etp.dat email message is actually arriving and being picked up is as follows
- Remove User from BlackBerry Manager
- Ask user to activate from BlackBerry device with their email address and a simple password eg: 'a'
- Wait for the etp.dat to arrive in their mailbox, since the user does not exist on the BlackBerry Enterprise Server there is no reason this email should not be in the "Inbox"
- Please ensure this email does not end up in a different folder like "Junk Mail" since the email header at this point is already modified by your mail/spam filters for BlackBerry Server to

realize this is the activation email

- If the message arrives, at this point you can go ahead and add the user to the BlackBerry Manager, set their EA password to what they used to start EA from their device, in this case lower case

'a' was our example, and the etp.dat message should be picked up (assuming permissions are set properly please refer to step 1 to verify you see a response in the application log after adding user
to BlackBerry Manager)


A quick search in our knowledge base:
http://www.blackberry.com/support

Keyword: Enterprise Activation

Will yield some very useful articles for you to comprise your own checklist for smooth and successful Enterprise Activation
Message Edited by Beholder on 04-22-2009 10:57 AM

Tuesday, March 29, 2011

http://www.brianmadden.com/blogs/brianmadden/archive/2004/02/19/the-4gb-windows-memory-limit-what-does-it-really-mean.aspx

Friday, March 25, 2011

Moving your iTunes music from a PC to a Mac

Moving your iTunes music from a PC to a Mac

Source:

http://www.mac-forums.com/forums/ipod-hardware-accessories/49001-how-i-moved-my-itunes-library-pc-mac.html

Posted by: llarrea

Setup:
Latest iTunes Software and iPod" (or iPhone) "update"
My iTunes music was on a removable USB 250GB drive

Steps:
1. Copied iTunes Library.itl, iTunes Music Library.xml and iPod Games Library from MyDocuments\My Music\iTunes to username\Music\iTunes on my Mac
2. Removed the .itl extension from the iTunes Library file
3. At this point you have two options (either leave the music on the removable drive or move it to a folder in the new Mac) I decided to move it to a folder on my new iMac
4. Open iTunes
5. iTunes should open and you should be seeing your library, but with all the songs with the ! sign next to them. This means that iTunes cannot find those songs in the folder they are supposed to be (your PC's path were they were before you moved them). So you need to go to iPod Preferences and under the Advance tab modified the Library location so that it points to the folder where you placed the files on your Mac
6. iTunes will now show a "Updating Library" message while it looks for and finds all your music in it's new folder

At this point I was wondering how should I move my games or if the where already moved along with my music. I looked for answers but found none, so I went ahead and plugged my iPod to my Mac

To my surprise, iTunes gave me a message indicating that there were purchased songs on my iPod that were not on my Library and asked me if I wanted to copy them to my iMac. I replied Yes and everything worked OK: music and games...


Before you try the steps above, you may want to make sure you have your music organized as the site below suggests.

My First Mac - dot come - article




Wednesday, March 23, 2011

Windows 7 and Server 2008 fatal error installing SP1

Stephen K.

If you get a fatal error during the boot up after an SP1 update try the following. Took me forever to get this to work… Probably should save this, and Ron you can put it on your blog :) = [Done :)]


This method works without Safe Mode, without backups, without System Restore, without DISM, and without a Windows 7 DVD repair disc.
INSTRUCTIONS:

01. Reboot your computer while it’s starting up.
02. When your computer starts up again, choose the option “Launch Startup Repair”
–> PIC: http://notebooks.com/wp-content/uploads/2011/01/Recov-1.jpg
03. When the Startup repair starts, click cancel.
04. After you click cancel it will show a box. Click “Don’t Send”
–> PIC: http://i52.tinypic.com/xgjriw.png
05. Click the link “View advanced options for recovery and support”
06. In the new window click Command Prompt at the bottom.
–> PIC: http://i51.tinypic.com/50imu8.png
07. In Command Prompt type this and press enter: %windir%\system32\notepad.exe
08. Notepad will open. In notepad go to File–>Open.
09. Change the type of files notepad views from .txt to All Files (see pic)
–> PIC: http://i51.tinypic.com/35nd74z.png
10. Now in Notepad, go to C:\Windows\winsxs\ (or whichever drive Windows is installed on)
11. In that folder, find pending.xml and make a copy of it
12. Now open the original pending.xml (it will load really slow because the file is huge)
13. Press CNTRL+F and search for the following exactly: 0000000000000000.cdf-ms
14. Delete the following text (yours will be a little different):



–> PIC: http://i54.tinypic.com/adzpzp.png
Your PC might not have all 3 sections of code (, , ). Just make sure you delete section “Checkpoint” and whatever other sections have “000000000000000.cdf-ms”. They will be right next to eachother.
15. Save the file, close notepad, close command prompt, restart your computer.
Once your computer starts up, do a normal startup (it may stall for 5-10 minutes at the “starting windows” screen, but leave it going) and the Service Pack will install some more stuff and restart a few times and then everything should be working! For some people, it reverts everything and cancels the service pack installation. For other people, the service pack installation completes. Either result is fine.

Wednesday, March 9, 2011

Limit E-Mail message size - per E-Mail - Exchange 2010

For Exchange Administrators or those who have access to their Exchange server with Administrator Permissions:

Set Global E-Mail size (per E-Mail not Mailbox size limit) by going to:


Microsoft Exchange > Organizational Configuration > Hub Transport > Global Settings > Transport Settings > Properties



Wednesday, March 2, 2011

Firefox BookMarks- Backup and Restore

I recently lost my bookmarks for Firefox fortunately they are easy to restore.
You may want to back them up and save on a CD, DVD thumbdrive, other computer etc.

Firefox automatically backs up your Bookmarks but you can back them up manually to wherever you want on your computer by going to:

Bookmarks > Organize Bookmarks > Import & Backup - and choose Backup.
Browse to your documents or wherever you would like them to be backed up.

To restore them, go through the same procedure but instead of selecting backup, choose
restore, and select the date you want them restored from.

Firefox saves the file as a .json file which is the default format that Firefox uses.
You can also export them as HTML which will allow you to import them into another browser, also usable through Firefox if you prefer.